Delivery and shipping
How long does delivery take?
Most orders are delivered within 10 days from the order date. Please Note: there is currently a 2 -3 weeks delay on all orders as our latest stock is making its way to Amazon warehouse.
What countries do you ship to?
United Kingdom only.
How will my delivery be shipped?
Amazon functions as our logistics partner to ship out Pure Speed products. They will choose the carrier that they think works best for our customers.
I ordered more than one item. Will they all be delivered at the same time?
We try to make sure all your items reach you at the same time. Sometimes our products are not always sent together since different shipping options can be used, depending on the product. Once an item has been shipped, you will receive a shipment notification email.
Can I change the delivery address of my package after it has been shipped out?
Unfortunately, we cannot change the shipment once the product is en route.
What do I need to do when I received a different product than what I ordered?
Please contact customer support at firstname.lastname@example.org
If you are not at home during delivery our courier will leave you an ‘attempted delivery’ card. They may try to deliver to your immediate neighbours. If they are unable to deliver to your neighbours they will attempt a second delivery the next working day. If unsuccessful the courier will return your parcel to your local depot where you can rearrange delivery or collection within 12 days.